Privacy Policy

Last updated: Dec 17, 2024

Introduction
Treffenly is operated by SubscriptionChimp LLC ("we," "our," or "us"). By using Treffenly and its related services, you agree to our terms, including this Privacy Policy. Protecting your privacy and data is our top priority, and we are fully compliant with the European General Data Protection Regulation (GDPR).

Notice
We will explicitly request your consent whenever we collect information that can personally identify you. For instance, you may be asked to approve the use of cookies or provide payment details.

Your Consent
You have the right to control how we process your data:

• Optional Information: You can decline to share non-essential data (e.g., marketing cookies or company name) without affecting your access to Treffenly.
• Essential Information: Refusal to share essential data (e.g., payment details or email) may limit your use of certain features.

By agreeing to this Privacy Policy and providing your information, you consent to its processing as described herein.

Usage of Data

What We Collect

• Personal Identifiable Information (PII): Name, email address, payment information, and similar details.
• Usage Data: Anonymous, aggregated data collected through cookies or similar technologies to improve our platform.

How We Use Your Data

We use your data to:

1. Provide access to Treffenly features.
2. Process payments securely.
3. Communicate essential updates and optional notifications you opt into.
4. Respond to your inquiries via support services.

Sharing Data

• With Service Providers: To deliver essential services, e.g., sharing limited data with shipping companies or payment processors.
• For Analysis: Anonymous, aggregated data may be shared with partners (e.g., marketing agencies) to improve services.
• Legal Obligations: We may share your PII if required by law or court order, without prior notice to you.

Except for the above scenarios, your data will never be shared with third parties unless you explicitly consent.

Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations. Upon account deletion, subscription expiration, or a deletion request, your data will be erased within 14 days unless legal requirements dictate otherwise.

Your Rights

Under the GDPR, you have the following rights:

1. Access: Request a copy of your data.
2. Correction: Correct inaccurate or incomplete data.
3. Erasure: Request deletion of your data.
4. Restriction: Limit processing under specific conditions (e.g., inaccurate or unnecessary data).
5. Portability: Transfer your data to another service.

To exercise these rights, contact us at the email provided below.

Right to Object

You can object to the processing of your data for direct marketing purposes. Upon objection, we will cease such processing immediately.

Opting Out

You may opt out of non-essential services, such as newsletters or surveys, at any time. Use the "unsubscribe" link in emails or adjust your account settings.

Face Recognition Technology

Treffenly uses face recognition technology to enhance your experience by identifying and grouping photos based on detected faces. This feature is optional and will only be activated with your explicit consent. We do not use face recognition for any other purposes, and we do not sell or share this data with third parties. When uploading photos to a face-recognition or smart-search enabled event, we require you get the explicit consent of participants photographed. We store only mathematical representations of faces, and it cannot be used to create a photo of a person. We respect your privacy and are committed to protecting data of all our platform users. You can request to remove all biometric data associated with you at any time. This applies to all users, regardless of whether they are event organizers or not, or even if they are not event participants. Contact us at [email protected] for any concerns or requests related to face recognition technology.

Data Security

We employ stringent measures to protect your data, including:

• Security software and virus scanners.
• Multi-factor authentication (MFA) for sensitive assets.
• TLS-encrypted connections between servers and devices.
• DKIM, SPF, and DMARC standards to secure email traffic.

Policy Updates

We reserve the right to update this policy. Any changes will be announced at least two weeks in advance. If you disagree with the new terms, you may withdraw your consent during this period.

Contact Us
If you have questions, comments, or concerns about this policy, please contact us at [email protected].